FAQ's
Frequently Asked Questions
What makes Maison Journals different from other journals?
Our journals are thoughtfully designed with high-quality paper, intentional layouts, and a focus on creating mindful writing experiences. Each product is crafted to help you slow down, reflect, and live intentionally.
Can I use your digital activities to organize my mind and do guided journaling?
Absolutely! Our journals are perfect for classic pen-and-paper moments, but we also offer digital versions you can download instantly. You can use them on your tablet or phone for flexible planning, reflection, and goal-setting on the go.
Most customers actually love having both — the physical journal for their daily rituals and the digital one for when they’re out and need quick access.
How long do your candles burn?
Our coconut–apricot wax candles are designed for a long, clean burn — typically 20 hours depending on candle usage, creating a cozy journaling atmosphere every time.
Do you offer international shipping?
Currently, we only ship within the USA. Shipping times vary by location, and tracking information will be provided once your order is shipped.
Can I return or exchange a product if I’m not satisfied?
Yes! We offer hassle-free returns on eligible items. Please contact our support team within 14 days of receiving your order to initiate a return or exchange.
How can I get the 30-Day Journaling Challenge PDF?
Simply subscribe to our newsletter! You’ll receive an email with a link to download your free 30-Day Journaling Challenge PDF immediately after subscribing.
Are your journals suitable for beginners?
Absolutely! Our journals are designed for everyone — whether you’re new to journaling or a seasoned writer. We include prompts and guided layouts to help you get started with ease.
How do I care for my journals and candles?
Keep your journals away from moisture and direct sunlight to maintain paper quality. For candles, always trim the wick to ¼ inch before lighting and burn on a heat-resistant surface for the best results.
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